My-Door-Closer.com

Shipping Policy for My-Door-closer.com
Operated by O&F Associates, LLC
4300 Ridgecrest Dr SE
Suite L #709
Rio Rancho, NM 87124

Order processing

All orders are processed within 1 to 2 business days after payment confirmation, excluding weekends and U.S. federal holidays.

Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.

During peak periods, processing may take slightly longer, but we aim to keep delays as short as possible.

Shipping times

Once your order has shipped, estimated transit times are generally:

• Standard shipping: 2 to 5 business days.
• Expedited shipping, when available: 1 to 3 business days.

These are estimated delivery windows and are not guaranteed, as actual delivery times may vary depending on the carrier, destination, weather, holidays, or other factors outside our control.

Shipping methods and costs

Shipping costs and available delivery methods are shown at checkout before you complete your order.

We may offer one or more carriers depending on the destination, package size, weight, and shipping speed selected.

Shipping confirmation and tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.

Tracking may take up to 24 to 48 hours to update after the carrier receives the package.

Shipping restrictions

We currently ship to addresses within the United States. We do not ship to P.O. boxes for certain products or carriers where delivery is not supported.

If a shipping restriction applies to a product or destination, it will be shown on the product page or at checkout.

Incorrect addresses and failed delivery

Please make sure your shipping address is correct before placing your order. We are not responsible for delays, loss, or non-delivery caused by incorrect or incomplete address information provided by the customer.

If a package is returned to us because of an incorrect address or failed delivery, we may ask the customer to pay the reshipping cost.

Lost or damaged packages

If your package appears lost in transit, arrives damaged, or is marked delivered but not received, please contact us as soon as possible at [your email].

We will help investigate the issue with the carrier and determine the appropriate next step, which may include a replacement or refund depending on the circumstances.

Delays

If we become aware that we cannot ship your order within the estimated or promised timeframe, we will notify you and provide an updated shipment estimate or offer a cancellation and refund option when required by law.

Contact

For questions about shipping, contact us at contact@my-door-closer.com.